owner
How owner support tickets work
Owners can open tracked tickets for listing, payment, quality and booking issues.
Support library
Owners can open tracked tickets for listing, payment, quality and booking issues.
owner
Owners can open tracked tickets for listing, payment, quality and booking issues.
Compare options, send a request, and follow every update from your dashboard.
Find boats, yachts, and experiences that match your group, dates, and destination.
EnjoyBoat keeps support and booking details in one place so you can plan with confidence.
Support & clarity
EnjoyBoat keeps clear paths for general questions, owner readiness, renter guidance, listing reports and account support. Use the relevant support channel before confirming a trip when something is unclear.
License requirements depend on the destination, boat type and whether a captain is included. Confirm the requirement with the owner before booking.
These vary by listing. Review the policy section and ask the owner to confirm what is included before finalizing the trip.
Cancellation terms can vary by listing and booking status. Review the cancellation guidance and confirm the owner policy before committing.
Use the Trust Center, support or contact pages if listing details are unclear, you need help with a request, or you want to report a listing issue.
Confirm the date, duration, guest count, route, meeting point, captain/skipper status, fuel, deposit, final total, cancellation and weather terms in writing.